FAQs
Frequently Asked Questions
Do you ship internationally?
Yes. I ship everywhere in the world from the UK! Just enter your shipping information at checkout, double check you wrote your details right, and await your package :)
How long will my art take to arrive?
• Orders within the UK usually take 3-7 business days to arrive after being mailed.
• International orders normally take 1-3 weeks to arrive after being shipped. Due to customs, some international orders can be delayed so if you do not receive your order within a month of dispatch, please contact me: thisartperson@outlook.com
Since I hand package every single order myself, the time it takes me to dispatch will vary, but I aim to go to the post office weekly!
Can I track my order?
All orders with the 'express shipping' option selected at checkout are provided with a tracking number through Royal Mail. I advise this option for international orders for your package to arrive faster.
How are the orders packaged?
I hand package every order myself with care. Orders size A4 and below are mailed in a card-backed envelope to avoid damage, and will arrive flat. Mini prints will arrive in a small letter. A3 prints and larger will arrive in a cylindrical mailing tube,
(And I'm constantly trying to innovate my packaging to look as cute as possible!)
Refunds/ returns policy
If there are any issues with your print order please contact me at thisartperson@outlook.com, so I can mail you a replacement print.
For commissioned artwork, no I cannot accept refunds or returns as the piece is completely custom made. I only mail after confirmation that you are completely happy with the result.
Can I have your hands?
Aw I'm flattered. *call's police*